Choose the job you need done

Unclear account ownership and inconsistent device settings can make simple tasks frustrating. The first step is to identify the problem and the people affected, then choose a fix or setup that fits.

Set up professional email

Create mailboxes using your business domain and a suitable provider. Configure aliases, which are extra addresses that deliver to a mailbox, and connect the devices included in the project.

Move or repair an existing setup

Resolve account or configuration problems where possible. For a provider move, establish which messages, contacts and calendars can transfer, then carry out the supported migration steps.

Help staff use devices and software

Configure email applications, suitable business software and device settings. Work through sign-in or workflow problems and explain routine tasks so staff know how to use the result.

A working setup with a clear handover

Email work includes the relevant domain settings and sender authentication, which helps receiving systems check that messages are authorised for your domain. We agree a safe test message, then check sending, receiving and access on the devices in scope.

The handover records the accounts and settings changed, who owns them and any remaining limits. Staff guidance covers the tasks involved, such as signing in on a new device or using an extra address. You retain control of your business accounts.

Handle email access carefully

Mailboxes may contain confidential client or staff information. Access is limited to the task through a suitable process. Keep passwords, recovery codes and private messages out of the general enquiry form.

If AI drafting, summaries or workflow connections are useful, private and online tools can be considered separately. Permissions, the information shared and human checks matter before connecting a mailbox.

Explore private and online AI services

From one issue to a usable result

  1. Describe the setup

    Share the provider if known, the number of users and which devices or applications are affected.

  2. Prepare the change

    Confirm access, costs and any migration window. Record existing domain settings so website and unrelated services are preserved.

  3. Configure and check

    Complete the work, check the relevant user tasks and explain the handover. Email setup includes the sending and receiving checks described above.

Setup costs and future support

The proposed work, any subscription costs and how future support will work are set out before changes begin. Support availability and further requests have a defined scope. Specialist business applications may need their original supplier involved.

Common questions

Do we have to change email provider?

No. Account or configuration changes may resolve the issue. A migration is considered when there is a useful reason to move. Provider limits can affect old mail archives, contacts, calendars and device support, so transfer coverage is confirmed first.

Does changing email affect the website?

Website and email often use the same DNS settings, the domain records that direct each service. Email changes need to preserve the records used by the website and other services.

Will our emails reach every inbox?

No provider or setup can guarantee every inbox. Sending and receiving checks establish that the tested route works. Inbox placement also depends on message content, sender reputation and the recipient’s filters.

Start with the issue slowing work down

Tell us what is happening and which systems are involved. You can request a 20-minute call, with a time arranged by reply. Keep passwords and sensitive files out of the enquiry.

Discuss your email or IT setup